Privacy Policy – Nayab Stores
At Nayab Stores, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with us.
By using our website www.nayabstores.com, you agree to the terms of this policy.
🔐 1. Information We Collect
We collect the following types of information from you:
A. Personal Information
When you place an order, sign up for updates, or contact us, we may collect:
- Full Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party gateways)
B. Non-Personal Information
- IP address
- Browser type, device information
- Pages visited, time spent, and referring sites (via analytics tools)
📦 2. How We Use Your Information
Your information is used to:
- Process and fulfil your orders
- Communicate regarding order updates, returns, or inquiries
- Provide customer support via email/WhatsApp
- Offer relevant promotions, discounts, or newsletters (only if subscribed)
- Improve our website and customer experience
🔄 3. Sharing of Information
We do not sell or rent your personal data.
However, we may share your information with trusted partners only when necessary, such as:
-
Shipping providers (via Shiprocket) to deliver your order
-
Payment gateways (via PhonePe) to process transactions
-
Email & SMS providers for communication
-
Legal authorities when required by law
💳 4. Payment Security
All payments on our website are processed through secure, PCI-DSS compliant payment gateways. Nayab Stores does not store any card or payment details on its servers.
📧 5. Marketing Communication
We may use your contact details to send updates, offers, or newsletters only if you opt-in.
You may unsubscribe from these communications anytime by clicking the unsubscribe link or contacting us directly.
🍪 6. Cookies
Our website uses cookies to enhance browsing experience and collect analytics. You can disable cookies through your browser settings, but it may affect certain features of the site.
👶 7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please contact us for immediate deletion.
🌐 8. Third-Party Links
Our website may contain links to third-party websites (e.g., Instagram, payment gateways). We are not responsible for their privacy practices. Please review their policies separately.
🛡️ 9. Data Retention
We retain your data only as long as needed for business purposes or legal obligations. You may request deletion of your account/data by emailing us.
⚖️ 10. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccuracies in your information
- Request deletion of your data (subject to order processing/legal requirements)
- Opt out of marketing communications at any time
📞 11. Contact Us
If you have questions about our privacy practices or wish to request data removal or correction:
🔄 12. Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated “Last Revised” date.
Last Revised: 27 July 2025
